Feb 4, 2019
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This week on Let’s Fix Work, I welcome Dr. Julena M. Bonner. She's an Assistant Professor in the Management Department of the Jon M. Huntsman School of Business at Utah State University. That’s right everyone, this week we've got an academic in the house!
Dr. Bonner received her Ph.D. from Oklahoma State University and her research interests include behavioral ethics, ethical leadership, emotions, and workplace deviance. Recently, Dr. Bonner wrote a research paper on employee unethical behavior, which we’ll cover in this episode.
So if you're interested in learning why employees spit in people's food (you betcha’, we're going there) and how to mitigate this kind of bad behavior, sit tight and listen to this episode of Let’s Fix Work.
In this episode you’ll hear:
“When a work environment has a strong culture of ethical behavior to your formal policies and informal values exemplified by other employees and managers, employees are more likely to control their reactions and behave professionally when they're mistreated by the customer.” ~ Dr. Julena M. Bonner
Resources from this episode:
Dr. Julena M. Bonner: http://huntsman.usu.edu/directory/bonner-julena
Laurie on LinkedIn: https://www.linkedin.com/in/laurieruettimann/
Let’s Fix Work on LinkedIn: https://www.linkedin.com/company/letsfixwork/